FCCPC Exposes Coca-Cola
FCCPC Exposes Coca-Cola: The Federal Competition and Consumer
Protection Commission (FCCPC) has concluded a comprehensive
investigation into Coca-Cola Nigeria Limited and the
Nigerian Bottling Company Limited (NBC), revealing significant
breaches of transparency and consumer communication. The inquiry,
initiated in June 2019, focused on the companies’ switch from traditional
sugar to non-nutritive sweeteners in their Coke, Fanta, and Sprite brands
without adequately informing consumers.
The investigation uncovered repeated violations of the Federal Competition and Consumer Protection Act (FCCPA), including misleading trade descriptions and unfair marketing tactics.
The companies marketed the “Original Taste, Less Sugar” variant as identical
to the classic Coca-Cola, despite differences in formulation. Similar undisclosed
changes were made to Fanta and Sprite.
The Evidence
By December 2020, the FCCPC had gathered substantial evidence demonstrating
these violations. The commission found that Coca-Cola and NBC had failed to
provide clear and accurate information to consumers, intentionally misleading
them about the nature of their products. Internal documents revealed awareness of the ineffectiveness of their product differentiations and continued misleading practices.
the agreements
Despite initial agreements to adopt more transparent product descriptions, the companies later abandoned this commitment, prompting the FCCPC to re-engage with them. However, their efforts remained inadequate, leading to the issuance of a Final Order detailing the findings.
The order highlighted Coca-Cola and NBC’s use of misleading trade descriptions and unfair marketing tactics, violating several sections of the FCCPA. The commission has reserved judgment on the issue of Abuse of Dominance and will impose appropriate penalties under the FCCPA and the Administrative Penalties Regulation 2020 in due course.
©The Guardian